INTEGRATED PERFORMANCE
ASSURANCE: How to Combine Your Quality Environmental, and Health & Safety Management Systems By David A. Waite, William T. Heartz and W. David McCormack. Published by Productivity Inc.; (800) 966-5423. 1998, hardcover, 200 pp., $35.00. ISBN 0-527-76342-X.
INTEGRATED PERFORMANCE ASSURANCE drives home the case for creating performance metrics and integrating safety, health and environment with the ISO management approach. The authors use cost/benefit, case studies and a practical, hands-on approach to illustrate their point. This book makes it clear that industry now realizes excellence in environmental, health and safety compliance is good business.
Within the Integrated Performance Assurance (IPA) organization, individuals coordinate and execute shared performance criteria, goals and priorities with their management teams. This feedback process ensures that improvements are realized in all areas of the organization. IPA is viewed as one of many management tools that contribute to performance monitoring, measurement and actual results. Case study examples and a training outline are provided.
The authors fill a void in existing literature by getting readers to realize the potential advantages of combining risk mitigation principles and IPA. The book's target audience is those in midto large-size companies who are finding opportunities for integration within their ISO 9000/14001 systems. Companies whose quality management systems are becoming mature can look to IPA as another tool for improving health and safety by utilizing performance metrics.
ROBERT J. KOZAK, CSP, C.Q.A.
Grand Rapids, MI
