понедельник, 1 октября 2012 г.

New payment models keep doctors focused on providing best care - Managed Healthcare Executive

They know they'll be paid fairly for good medicine

THERE SEEMS to be a growing consensus among healthcare stakeholders that despite new reforms, something still has to give in the way care is delivered. Episode-based payment (EBP) may be a viable solution. It is an intermediate step between fee-for-service, which historically leads to overuse or underuse of services depending on reimbursement, and capitation, which moves all the risk to the provider. EBP bundles payment for all or some of the services delivered to a patient for a specific condition over a set period of time.

Mai Pham, MD, senior health researcher for the Center for Studying Health System Change, says some acute conditions - such as a heart attack or a hip fracture, which have a distinct beginning and end - are conducive to a bundled payment model. Dr. Pham also says that to make EBPs work, those involved in contracting have to clearly define the 'episode' - a continuum of care for a major procedure through hospital discharge, or ongoing care for chronic conditions.

John Bigalke, U.S. national industry leader for Deloitte's Health Services and Government Industry Group, says the advantages of EBP are clear, but he does point out some administrative challenges associated with the model, such as how providers define their performance, how they negotiate pricing, and how facilities gain consensus about responsibilities and payments.

One of Dr. Pham's main concerns is defining each provider's area of 'responsibility' within the episodes of care, particularly in cases where providers all have substantial roles to play.

Danville, Penn.-based Geisinger Health Plan serves as the leading and longest-standing example for episodebased payment. Its ProvenCare program started in 2006.

Currently, the insurer pays a flat fee for all services associated with a cardiac bypass, hip replacement, cataract surgery and low back pain. The plan has realized improved patient outcomes and cost savings, promising to add more services to the model.

The PROMETHEUS Payment, a demonstration program sponsored by the Robert Wood Johnson Foundation, launched in 2006. Organizers designated four pilot sites whose goal was to determine the value of basing provider payment on a comprehensive episode of care that covers all patient services related to a single illness or condition. In the model, healthcare services are based on clinical practice guidelines translated into evidence-informed case rates (ECRs), which are adjusted to take the severity and complexity of the individual patient's condition into account, says Alice Gosfield, chairman of the board, PROMETHEUS.

Providers not only earn base ECR payments, but they can earn bonuses reflecting a quality score with metrics tied to the decrease in potentially avoidable complications. Incentives for providers are held in a Performance Contingency Fund, which allows provider payments based on the patient experience, clinical outcomes, and how well the provider meets clinical guidelines - 70% attributed to individual performance and 30% for collaborative care by all providers.

'Episodes of care provide a strong incentive to manage patients' conditions, and not just while they are in the physician's office,' says Stuart Guterman, assistant vice president, the Commonwealth Fund, which helped support the PROMETHEUS pilots. 'The objective is to avoid hospitalization later on. Bundling payments also encourages providers to coordinate care across settings - unlike fee-for-service that creates silos - and share risk among providers who have joint responsibility for delivering appropriate services.'

Guterman admits that bundled payments have not become a widespread trend, but points out that there is universal recognition that fee-for-service is providing bad incentives. New payment models allow physicians to focus on providing care because they know they will be paid fairly, he says.

Spectrum Health System, headquartered in Grand Rapids, Mich., serves as one ofthe sites for the PROMETHEUS pilot, applying the model to congestive heart failure, diabetes, colon surgery, asthma and chronic obstructive pulmonary disease. Jim Byrnes, MD, chief medical officer for Priority Health, says those five conditions offer significant opportunities for savings. Priority Health, Spectrum's health plan, worked with the system's physicians to establish clinical guidelines for the entire continuum of care for each condition.

'PROMETHEUS Payment creates incentives to drive efficiency and quality outcomes while creating collaboration,' Dr. Byrnes says. 'With limited healthcare resources, why not develop a system of care driven by evidence with the right incentives? On the other hand, PROMETHEUS is a very complex system.'

MEDICARE ACE PROJECT

Another demonstration program is the Medicare Acute Care Episode (ACE) project, which has designated five sites in four states. This is not the first time CMS has explored episode-based payment. In the 1990s, CMS, then the Health Care Financing Administration, sponsored a bundled payment demonstration for heart bypass and cataracts.

'One of the primary things we learned was the critical need for a system to accommodate bundled payments within Medicare,' says Cynthia Mason, ACE project officer.

Today, the ACE project includes bundled pay for 28 cardiac and nine orthopedic inpatient surgical services, selected because of their utilization, competitive pricing, identifiable quality measures and specificity.

'They all have relatively standardized resource-use patterns, which make it easier to establish a payment, as opposed to conditions with greater variability and unpredictable lengths of stay,' Mason says.

The ACE demonstration does not include pre- or post-operative care but will bundle the payment for Part A and Part B Medicare services for inpatient care based on the historical costs for diagnosis-related groups.

Mason foresees savings resulting from two things: actual discounts to Medicare provided by the demonstration sites, and shared savings between hospitals and physicians, based on overall efficiency improvements.

Hillcrest Medical Center in Tulsa is one of the ACE sites, which started its program in May 2009. Steve Dobbs, CEO of Hillcrest, says that physicians are showing an interest in participating. Not only do physicians not take on financial risk with the arrangement, but bundled payments also make it simpler for patients, he says, who only have to pay the hospital a single copayment for all physician services. Dobbs says that Medicare receives a 4.4% discount from Hillcrest.

In addition, Medicare will share 50% ofthe savings it gains under the demonstration with beneficiaries up to a maximum of the annual Part B premium. Beneficiaries will receive the payments about 90 days after discharge. Dobbs says that Hillcrest is working with different vendors to provide services at rates offering the most value.

Such models make providers conscious of efficiency and efficacy, says Neil Kirschner, senior associate, regulatory and insurer affairs for the American College of Physicians. He also believes that one payment will give the community physician more 'say' in medical procedures.

[Sidebar]

MHE EXECUTIVE VIEW

* Clearly define the 'episode' of care and the responsibilities of all providers.

* Establish clinical guidelines and quality metrics.

* Bundled pay won't work for all care situations.

[Author Affiliation]

Mari Edlin is a frequent contributor to MANAGED HEALTHCARE EXECUTIVE. She is based in Sonoma, Calif.